CLUB TERMS & CONDITIONS
Welcome and thank you for becoming part of Trattore Farms Club. To help you make the most of your membership, please take a moment to familiarize yourself with the following policies, terms, and conditions.
- The Trattore Farms & Winery Club is a recurring subscription for wine and olive oil, consisting of 3 shipments per year and providing benefits to a single household.
- Benefits begin immediately upon sign-up.
- Club Member must be present for benefits to be used.
- Club benefits may be shared with up to 4 members of your party. Club member must be present. Available for in-person visits only.
- Minimum one year commitment.
- Club membership renews automatically.
- Members are responsible for keeping their payment method current. We reserve the right to cancel a club membership after two unsuccessful club charges.
- Adult signature is required for wine that is shipped to our members.
- Members are responsible for keeping their shipping address up-to-date, and will be responsible for additional shipping charges incurred for misdirected, returned, and/or reshipped orders.
- Club allocation sales are final.
Club Member will be charged for, and receive, current releases at time of sign-up. Deferment to next release is available upon manager approval.
Members can customize their club shipment to their preferences from available selection until the club charge date.
Club shipments designated as “pick-up” must be picked up within 60 days of the release notification or the wine will be shipped, at club member’s expense, to the address on file.
Cancellation of membership must be received in writing to [email protected].
Club Members may skip one (1) club shipment in a 12 month period and maintain their benefits.
Trattore Farms is not responsible for damage caused by fluctuations in temperature during or after shipment. Contact at [email protected] if you need to setup a weather delay.
We currently ship wine to: AK, AZ, CA, CO, DC, FL, GA, ID, IL, IN, LA, MI, MN, MT, NC, ND, NH, NM, NV, NY, OR, SC, TX, WY.
Club member orders shipping to Alaska and Hawaii receive $60 flat rate express shipping.
ANY QUESTIONS?
It is our priority to make sure your club experience is exceptional. Please don’t hesitate to contact us at [email protected] or call 707-431-7200 ext. 701. We thank you for joining and can’t wait to share our wines, olive oils, and experiences with you!